Website: www.neonewearltd.com
Contact: neoneweargroup@gmail.com

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1. Introduction

At NEONE WEAR LTD, we are committed to safeguarding the privacy of our customers, website visitors, and business contacts. This Privacy Policy explains what information we collect, how we use it, your rights under the law, and how we protect your data.

We operate in full compliance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

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2. Information We Collect

When you use our website or engage with our services, we may collect:

Personal Information:

• Name, email address, phone number, postal address

• Company name and VAT number (if applicable)

• Order and payment information

Non-Personal Information:

• IP address, browser type, device info

• Referral URLs and usage data for analytics

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3. How We Use Your Information

We may use your information to:

• Process and deliver orders

• Respond to your enquiries or requests

• Send important service or account-related updates

• Provide access to exclusive product information

• Improve website functionality and user experience

• Send promotional communications (only with your consent)

• Comply with legal or contractual obligations

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4. Cookies and Analytics

We use cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help track website traffic and user behaviour.

Our website uses:

• Google Analytics cookies for anonymous site usage tracking

• Session cookies to remember your selections temporarily

By using www.neonewearltd.com, you consent to the use of cookies. You can manage cookie preferences through your browser settings. For more information, visit www.allaboutcookies.org.

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5. Third-Party Tools & Google Partner Sites

We may use services provided by third parties (like Google or Meta) for marketing, remarketing, or analytics. These tools may collect or access non-personal information such as usage data or location via cookies.

To learn more about how Google uses data, visit:
👉 https://policies.google.com/technologies/partner-sites

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6. Consent

You provide consent by:

• Submitting a form or order on our website

• Opting in to email marketing or WhatsApp alerts

• Continuing to browse and interact with our site

You may withdraw your consent at any time by contacting us at neoneweargroup@gmail.com.

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7. Data Retention

We keep your information only for as long as necessary:

• To fulfill our contractual or legal obligations

• To maintain order records and warranty support

• Or as otherwise required by applicable laws

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8. Data Security

We implement strong security measures  including encryption, access control, and server monitoring  to protect your data from unauthorized access, misuse, loss, or alteration.

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9. Your Rights

You have the right to:

• Request access to your data

• Request corrections or deletion

• Object to data processing

• Request transfer of your personal data

• Withdraw consent at any time

• Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise your rights, email us at neoneweargroup@gmail.com

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10. Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be available on our website with the effective date clearly stated. Please check back regularly to stay informed.

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11. Contact Us

Have questions or concerns? We’re here to help.

📩 Email: neoneweargroup@gmail.com
📍 Head Office: London, UK
🌍 Factory & Distribution: Tirupur, Tamil Nadu, India